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If "fast-casual" is actually an industry trend, that makes me very sad. I like the full dining experience; it's pretty much the only reason I'd willingly go o
by abalashov 17y ago
If "fast-casual" is actually an industry trend, that makes me very sad. I like the full dining experience; it's pretty much the only reason I'd willingly go out to eat.
If there's no "experience" to the act of doing so, what's left is in most cases a commodity that can be made, or reasonably emulated, at home or wherever without all the trouble.
I think there's some startup parallels in that too.
Doing business with a vendor is often valuable when the vendor offers truly substantive core competencies and a breadth of experience spanning a problem domain, not just because the vendor has a competitively priced deliverable to sell you.