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> How do you expect businesses to get insights into what features users like or dislike in their product? Collect the data you need yourself. If you don't want
by teamhappy 12y ago
> How do you expect businesses to get insights into what features users like or dislike in their product?
Collect the data you need yourself. If you don't want to do that (it's really easy) then the data can't be that useful/important to you. Another way would be to, you know, ask your users.
What bugs me is that people seem to think it's okay to send my data to another company (usually many, in all kinds of different jurisdictions) without even considering to ask for my consent. That's not nice, is it?
You could ask me, on first visit, if I'm okay with you sending my (anonymous) data set to Google. It's really not that hard, is it? Just ask. But you don't. Not only does nobody do that, I'm pretty sure most people don't even consider doing it. That's the most offensive part.
So what am I left with? I could stop using the WWW all together, I suppose, or, I could block Google Analytics and the likes before hand, and then, if I feel comfortable doing it, opt in to sharing my data because I like your service and I want it to improve.
You and Google don't ask for my consent, but Ghostery does. That's why I (have to) use it.
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bhouston said: "This type of stuff should be opt-in." (blocking GA, that is)
I hope the people reading my comment can appreciate the irony.
[By the way, the hypothetical guy I'm yelling at — not you]
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One hour later. Can't make this up.
https://www.eff.org/deeplinks/2015/01/healthcare.gov-sends-personal-data https://www.eff.org/deeplinks/2015/01/healthcare.gov-sends-p...
https://news.ycombinator.com/item?id=8920294 https://news.ycombinator.com/item?id=8920294
- Karunamon 12y agoThe reason "nobody does that" is because it's a stupid question that only a tiny minority of people actually care about. It's like the EU cookie law, the net result of which is that a handful of websites are required to post obnoxious warnings. Great. Your solution means even more obnoxious warnings internet wide. "Hey, the person running this website wants to see what its users are doing. Allow Y/N?" This is a future I literally cannot wait to see. </s>
- teamhappy 12y agoDo you really think it's stupid to consider asking a client whether they're okay with you sending their personal data to another company? Just assuming that only a tiny minority of them actually care seems a bit careless. I don't like the EU cookie law either, but that's a completely different thing. The only thing they do have in common is that they make UX designer's lives a bit harder, but that's really no excuse.
- Karunamon 12y agoConsidering "their personal data" in this case consists of "what you clicked on my website", no, I don't think that should require any special permission. I think you and I have different definitions of personal data. When I hear that phrase, I think things like addresses, income, contacts, and so forth, but not email or phone numbers (both of which are basically public info), and certainly not what you clicked on my site.
- nfoz 12y agoWhat someone clicks on websites is extremely sensitive private information. Extremely private sensitive matters of peoples' lives is directly observable in the things they click on websites.