3 ms·
Sometimes it's like that. He could try and get the customer to pay him for this but he might lose on the long term if they've been a recurring customer for a lo
by acveilleux 12y ago
Sometimes it's like that. He could try and get the customer to pay him for this but he might lose on the long term if they've been a recurring customer for a long time.
- shaftoe 12y agoLet's be honest. The moment he discovered an attacker he should have been on the phone with the client explaining the situation and asking how to proceed. If the client wanted him to shut down and clean up the hack, he should be charging for that. If not, he should have done nothing. Transparency resolves most problems.