For consumers sure, but for bigger players their customer service is as bad as Google's. The App Store's unfriendliness is not new -- it's just the awful iTMS

For consumers sure, but for bigger players their customer service is as bad as Google's. The App Store's unfriendliness is not new -- it's just the awful iTMS experience with a larger audience. Institutional hardware customers have been getting fucked on a regular basis ever since the return of Jobs.