This article is very good - it covers doctors' hand-washing plus other things. http://www.newyorker.com/magazine/2007/12/10/the-checklist?printable=true http:/

This article is very good - it covers doctors' hand-washing plus other things. http://www.newyorker.com/magazine/2007/12/10/the-checklist?printable=true http://www.newyorker.com/magazine/2007/12/10/the-checklist?p... (I read it a few years back and just re-found it now)