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The only other option is the Google Product Support forums[1], which are mostly "staffed" by non-googler community moderators that offer no real support. Google
by aroch 12y ago
The only other option is the Google Product Support forums[1], which are mostly "staffed" by non-googler community moderators that offer no real support. Googlers who are on the forums do their best to ignore actual problem posts.
Regarding this particular issue on AOSP issue tracker, it is a software bug in AOSP that kills voice calls. Filling an issue report would seem prudent.
[1] https://productforums.google.com/forum/#!forum/nexus https://productforums.google.com/forum/#!forum/nexus
- maxerickson 12y agoI was explaining how what you said might be interpreted and why someone might vote it down. End users should certainly file AOSP bugs, but they should probably only bother if they happen to actually have some information that could eventually lead to a fix (rather than opening endless "my phone doesn't work" bugs.).
- magicalist 12y agoHuh? If you bought it from Google, just ask the play store customer support. What other support would they mean by "contact customer support"?
- aroch 12y agoPlay Store support can't do anything about software bugs, at most they'll offer to let you return the device.
- danieldk 12y agoRegarding this particular issue on AOSP issue tracker, it is a software bug in AOSP that kills voice calls. Filling an issue report would seem prudent. Yes, however, the bug report is very terse and the far majority of the comments do not add any useful data points. Only 'me too!'s and junk like IS GOOGLE TURNING INTO MICROSOFT??!! If you follow the Android bug tracker you see that many issues are flooded with such comments of people who think that the issue tracker is a poll or some social network. I can't blame them for closing such issues.