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The difference between android and iOS and windows phone is that android has an open bug tracker, making issues like this a lot more visible. Maybe this issue d
by bla2 12y ago
The difference between android and iOS and windows phone is that android has an open bug tracker, making issues like this a lot more visible. Maybe this issue doesn't affect many people, or google determined that it only happens for phones on a certain carrier and can't disclose that publicly. Sure, the bug could have been closed with a friendlier message, but an open bug tracker seems like a good thing to me
- IE6 12y agoAgreed. JIRA is managed this way as well and it does lead to a lot of anger around 12 year old issues that really should be implemented. However, at least we can see what is going on.
- Spooky23 12y agoThat difference applies to individuals and SMBs. With both Apple and Microsoft, if you have an account team you have a channel to get things escalated, and if you are a strategic customer, you'll get rapid attention. Google doesn't really offer that, or if they do, the threshold to get that attention is very high.