I would second that and add, that there are two groups of people: Members of the first group, generally a bit older and less tech savvy, see these problems as

I would second that and add, that there are two groups of people: Members of the first group, generally a bit older and less tech savvy, see these problems as actual skilled work, which needs explanation. "Then you got to move your mouse over here and click, when this pops up you need to …" People from the second group realize, that they are doing dumb work and either do not care or realize, that a computer should do this. If they have seen a solution in the past, they use it. For example using Doodle instead of e-mail to schedule an event or using Dropbox or Google Docs to collaborate. They might even come up with a process, which removes the need for the manual work, for example by putting the data in the right format in the first place. What they often can not see is, that you could hire somebody to connect the systems let alone use some Unix piping magic on their own. Also they do not consider the implications of using a consumer solution in a business setting like security concerns, fragmentation etc.