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I've seen a couple of talks by these guys, and it definitely seems like some cool tech, especially the seamless fallback to human operators when the NLP algos f
by jgalt212 12y ago
I've seen a couple of talks by these guys, and it definitely seems like some cool tech, especially the seamless fallback to human operators when the NLP algos fail.
That being said, this vertical seems limited in market size. I have a sneaking suspicion that their true strategy is to build up a good AI/NLP stack and sell to FB, MSFT, or GOOG.