5 ms·

While this is great news, BSD support is currently the second most widely requested enhancement to the Digital Ocean service.[1] I wonder if we'll now see addi

While this is great news, BSD support is currently the second most widely requested enhancement to the Digital Ocean service.[1] I wonder if we'll now see additional storage addressed soon? [1] https://digitalocean.uservoice.com/forums/136585-digitalocean/filters/top https://digitalocean.uservoice.com/forums/136585-digitalocea... Edit: I've had this theme bookmarked for ages, now might be the time to build it! http://daemon-notes.com/articles/desktop/example http://daemon-notes.com/articles/desktop/example

icelancer 12y ago
They have a bunch of stuff that was "planned" for Q1 2014 (separate hardware for master/slave setups) that aren't even close to shipping. Pretty frustrating. I like Digital Ocean and I use them in production for some apps but it's very hard to take their techops team seriously when they are missing deadlines by 12-18 months or more without regular updates. It's pretty unprofessional.
- anonova 12y ago
  Yep. I was running Arch Linux on a personal droplet, and they decided to deprecate support for it. I don't even think there was an official announcement about it. There's even quite a bit of backing to bring it back [1], and oddly, they use an old video on their front page with when Arch was still listed [2]. "Built for developers" => can't use developer's favorite OS. :( [1]: https://digitalocean.uservoice.com/forums/136585-digitalocean/suggestions/5812390-keep-arch-linux-on-digitalocean https://digitalocean.uservoice.com/forums/136585-digitalocea... [2]: https://www.digitalocean.com/assets/video/create-e68d7b3c.webm https://www.digitalocean.com/assets/video/create-e68d7b3c.we...
  - nullrouted 12y ago
    Because Arch is what % of the userbase and how much does it cost to support that userbase? It gets kind of old hearing people whine about this. If you really want Arch there are providers that support it.
    - deleted 12y ago
      [deleted]
    - anonova 12y ago
      I would expect FreeBSD to also be in the minority compared to Linux distros [1]. There are also other providers that support *BSD and people still requested it on DO. Why can't I ask for Arch? [1]: http://w3techs.com/technologies/details/os-unix/all/all http://w3techs.com/technologies/details/os-unix/all/all
- samgimbel 12y ago
  Hey there, Sam here from the DO Product team. You're right, we dropped the ball on UserVoice. There aren't any excuses to be made. I know it's a lot to ask, but please trust that going forward we will be much more transparent through UserVoice & elsewhere. We'll also be much more intentional in communicating our priorities through that medium, as this seems to be at the root of the concern about missing deadlines. Again, no excuses, we're sorry we let you down, and we're going to get it right going forward. Cheers!
  - icelancer 12y ago
    Do you have a timetable on when tickets and announcements will be set up? There are outstanding issues with hundreds/thousands of votes with zero updates, and promises made 12 months ago with no progress. I've heard DO reps in the past say they were going to update things but lack of follow-up is always what happened. I think I speak for a lot of DO users who have to rely on AWS/Linode for larger clients that we'd move more infrastructure over to larger plans if we could just get better ops timelines. Your support for servers has been nothing short of great in my experience, but no timelines and no communication on stuff as important as retaining IPs and uploading custom ISOs (both available on cheap $5 VPS providers that are nobodies on LowEndBox) is really frustrating.
    - icelancer 12y ago
      Unsurprisingly, there's no answer to this ticket. Sigh.
    - mdnormy 12y ago
      > ..retaining IPs.. I noticed since few month back, if you destroy your droplet and create fresh droplet even after few days, you will get the same IP. Only in same DC though. Maybe some sort of temporary policy while they're working on proper IP retainer.
    - samgimbel 12y ago
      The biggest mistake we've made previously was promising dates where none really existed. We don't have concrete dates for you. When we do, and _only_ when we do, we'll update those UserVoice items. Bear with us, it won't be long before I have more for you.
thiagoc 12y ago
I want that too. Now I'm using Backupsy[1] when I need a VM with more disk space. [1] https://backupsy.com/aff.php?aff=367 https://backupsy.com/aff.php?aff=367
emsy 12y ago
It's the highest voted request and there was no response for over 2 years. The first response after that time didn't even address the request but tried to distract with an unrelated feature request. This is pretty frustrating and the reason I will move my VPS from DO to another hoster. If you think I'm bitching around that's because I am. The way DO handles this is ridiculous.
yogo 12y ago
Hopefully it stays around and isn't axed like Arch was :)

icelancer 12y ago

They have a bunch of stuff that was "planned" for Q1 2014 (separate hardware for master/slave setups) that aren't even close to shipping. Pretty frustrating. I like Digital Ocean and I use them in production for some apps but it's very hard to take their techops team seriously when they are missing deadlines by 12-18 months or more without regular updates. It's pretty unprofessional.

anonova 12y ago
Yep. I was running Arch Linux on a personal droplet, and they decided to deprecate support for it. I don't even think there was an official announcement about it. There's even quite a bit of backing to bring it back [1], and oddly, they use an old video on their front page with when Arch was still listed [2]. "Built for developers" => can't use developer's favorite OS. :( [1]: https://digitalocean.uservoice.com/forums/136585-digitalocean/suggestions/5812390-keep-arch-linux-on-digitalocean https://digitalocean.uservoice.com/forums/136585-digitalocea... [2]: https://www.digitalocean.com/assets/video/create-e68d7b3c.webm https://www.digitalocean.com/assets/video/create-e68d7b3c.we...
- nullrouted 12y ago
  Because Arch is what % of the userbase and how much does it cost to support that userbase? It gets kind of old hearing people whine about this. If you really want Arch there are providers that support it.
  - deleted 12y ago
    [deleted]
  - anonova 12y ago
    I would expect FreeBSD to also be in the minority compared to Linux distros [1]. There are also other providers that support *BSD and people still requested it on DO. Why can't I ask for Arch? [1]: http://w3techs.com/technologies/details/os-unix/all/all http://w3techs.com/technologies/details/os-unix/all/all
samgimbel 12y ago
Hey there, Sam here from the DO Product team. You're right, we dropped the ball on UserVoice. There aren't any excuses to be made. I know it's a lot to ask, but please trust that going forward we will be much more transparent through UserVoice & elsewhere. We'll also be much more intentional in communicating our priorities through that medium, as this seems to be at the root of the concern about missing deadlines. Again, no excuses, we're sorry we let you down, and we're going to get it right going forward. Cheers!
- icelancer 12y ago
  Do you have a timetable on when tickets and announcements will be set up? There are outstanding issues with hundreds/thousands of votes with zero updates, and promises made 12 months ago with no progress. I've heard DO reps in the past say they were going to update things but lack of follow-up is always what happened. I think I speak for a lot of DO users who have to rely on AWS/Linode for larger clients that we'd move more infrastructure over to larger plans if we could just get better ops timelines. Your support for servers has been nothing short of great in my experience, but no timelines and no communication on stuff as important as retaining IPs and uploading custom ISOs (both available on cheap $5 VPS providers that are nobodies on LowEndBox) is really frustrating.
  - icelancer 12y ago
    Unsurprisingly, there's no answer to this ticket. Sigh.
  - mdnormy 12y ago
    > ..retaining IPs.. I noticed since few month back, if you destroy your droplet and create fresh droplet even after few days, you will get the same IP. Only in same DC though. Maybe some sort of temporary policy while they're working on proper IP retainer.
  - samgimbel 12y ago
    The biggest mistake we've made previously was promising dates where none really existed. We don't have concrete dates for you. When we do, and _only_ when we do, we'll update those UserVoice items. Bear with us, it won't be long before I have more for you.

thiagoc 12y ago

I want that too. Now I'm using Backupsy[1] when I need a VM with more disk space. [1] https://backupsy.com/aff.php?aff=367 https://backupsy.com/aff.php?aff=367

emsy 12y ago

It's the highest voted request and there was no response for over 2 years. The first response after that time didn't even address the request but tried to distract with an unrelated feature request. This is pretty frustrating and the reason I will move my VPS from DO to another hoster. If you think I'm bitching around that's because I am. The way DO handles this is ridiculous.

yogo 12y ago

Hopefully it stays around and isn't axed like Arch was :)