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Don't waste your time on this service. I registered for it years ago while it was still in beta, and it's been nothing but a trainwreck. The latest debacle: I
by m0th87 12y ago
Don't waste your time on this service. I registered for it years ago while it was still in beta, and it's been nothing but a trainwreck.
The latest debacle: I can't renew my domain. They started sending me notifications a few months ago that my domain was expiring because my credit card is out of date. I can't sign in because of a redirect bug. There's no support to reach out to, and requests for help on forums have gone unanswered.
Alternatively, dnsimple has been nothing but charming to work with.
- sirdogealot 12y ago>There's no support to reach out to This is my biggest fear when using anything Google-related. They are notoriously difficult to get in touch with, and as such I probably wouldn't even considering signing up for this service. Getting access to a real person when there is a problem with one of my domains is very valuable to me.
- kemayo 12y agoThe Google Domains page has a claim of "chat, phone and email support" which links to: https://domains.google.com/registrar#contactus&chp=contactus https://domains.google.com/registrar#contactus&chp=contactus I haven't actually tried following through with it, since I don't have any support queries myself, but that certainly /looks/ like a way to directly talk to support.
- beowulfey 12y agoI can confirm that the contact us does connect you to support; usually Google provides at least adequate support options for paid services (e.g., Domains). I spoke with someone over Chat that was surprisingly knowledgeable, and even gave me the heads up that the new features would be rolling out soon (this was a couple weeks ago)