One of the nicest men I've ever met was my father's estate lawyer. He could certainly be hard and firm when he needed to be, but perhaps because he was so nice

One of the nicest men I've ever met was my father's estate lawyer. He could certainly be hard and firm when he needed to be, but perhaps because he was so nice when he didn't, he really didn't have to leverage much more than a flat tone when that hardness was needed.