So evil, in this case, is not calling someone before sending them a C&D letter? If their motto was "Don't be Annoying" I could understand the outrage... and ye

So evil, in this case, is not calling someone before sending them a C&D letter? If their motto was "Don't be Annoying" I could understand the outrage... and yes, Google probably made a mistake by not calling the guy first. But it seems like a simple corporate communications mistake... and last I checked mistakes, especially the first time they occur, aren't evil.