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Is Apple stuff is so well tested why does my Mavericks machine hang with just the cursor on a black screen for five minutes if I happen to move the mouse, or hi

Is Apple stuff is so well tested why does my Mavericks machine hang with just the cursor on a black screen for five minutes if I happen to move the mouse, or hit a key just as it starts to go to sleep. Why does my daughters MBP frequently get very hot and the 'genius' in the Apple store tell us there's nothing wrong with it (in the most condescending way possible) Apple stuff is just as buggy as Windows stuff (perhaps even more so)

ksec 12y ago
Apple's quality has probably worsen in recent years, both software and Hardware, but as long as M$ dont build the software and hardware theselves, the likely hood of Apple Mac having a much better experience still holds. Try upgrading your Laptop from Windows 7 to Windows 8, worked? Try 8.1 and now Windows 10. This is especially true on Laptop where no drivers update ever get released.
pman1891 12y ago
The black screen with mouse cursor hang was fixed for me in Yosemite.