Apple still ranks very highly in customer satisfaction. But is dropping. In fact, Samsung has surpassed them in consumer satisfaction for smartphones: http://

Apple still ranks very highly in customer satisfaction. But is dropping. In fact, Samsung has surpassed them in consumer satisfaction for smartphones: http://www.iphoneincanada.ca/news/samsung-surpasses-apple-in-consumer-satisfaction/ http://www.iphoneincanada.ca/news/samsung-surpasses-apple-in...