3 ms·

What I would like is to see some responsibility of the people that have been launching all the rumors against MS. The first two articles I read about this menti

by BSousa 17y ago

What I would like is to see some responsibility of the people that have been launching all the rumors against MS. The first two articles I read about this mentioned that MS had no backups at all, which apparently are just out right lies and caused much of the MS backlash (as usual) based on nothing more than rumors. I know this is the internet, and I'm happy for the Sidekick users that got their data back, but I'm starting to get fed up with most tech news websites that pride themselves to be the first to deliver the news that don't actually exist.

mustpax 17y ago
There was a press release directly from T-Mobile declaring that the data was gone, and it was most likely not coming back. That's as credible as any news can get, and no organization can be blamed for publishing that. Also, the fact the MSFT is recovering the data does not mean that they had backups, they might be manually recovering the data from the disks instead (and given the timeframe of the recovery that sounds about right). It's true that web journalism has a tendency to jump the gun, but not this time. This was a fully corroborated story worth publishing.
- CWuestefeld 17y ago
  the fact the MSFT is recovering the data does not mean that they had backups ahem. From the OP: "We have determined that the outage was caused by a system failure that created data loss in the core database and the back-up."
  - tsuraan 17y ago
    That sounds a lot more like master-slave database replication than actual backups. The key difference being that you can roll back to your backups; when the slave replicates the invalid data of the master, you're hosed.
    - eli 17y ago
      Agreed. I'm assuming a bit here, but the release makes it sound like they pieced data back together from log files, not restored to an old snapshot.
mr_luc 17y ago
Do you work for Microsoft? I just have to know. I mean, this is a joke post, right? a system failure that created data loss in the core database and the back-up. We rebuilt the system component by component, recovering data along the way. MS has to recover the data, hard drive by hard drive, like forensic scientists at a freaking crime scene, reconciling the corrupted backups with the corrupted originals, trying to piece together the real data. We're going off of the press releases by the two companies involved, chum. Microsoft's partner was apparently so pissed at Microsoft's incompetence that it threw up its hands and said, "Well, MS, we're just going to tell them what happened. Deal with it." And that's what most of the news stories were based off of. And, frankly, it's pretty on-target. If they had or didn't have backups, the forensic data recovery off of physical disks would take about as long as whatever ad-hoc process they're apparently using to reconcile the corruption in live and backup data. So I don't think there's any way a reasonable person would "get fed up" with the "MS backlash", as it's not based on "nothing more than rumors" but the corporations' own statements.
jsz0 17y ago
If Microsoft had proper backups it would not take more than a week to recover them. T-Mobile's original statement was probably made at the point where Microsoft admitted they had no backups and perhaps T-Mobile jumped the gun a bit saying there was no chance of data recovery. Presumably they were not too happy with Microsoft and welcomed the bad PR the original statement would bring.

by BSousa 17y ago

mustpax 17y ago

There was a press release directly from T-Mobile declaring that the data was gone, and it was most likely not coming back. That's as credible as any news can get, and no organization can be blamed for publishing that. Also, the fact the MSFT is recovering the data does not mean that they had backups, they might be manually recovering the data from the disks instead (and given the timeframe of the recovery that sounds about right). It's true that web journalism has a tendency to jump the gun, but not this time. This was a fully corroborated story worth publishing.

CWuestefeld 17y ago
the fact the MSFT is recovering the data does not mean that they had backups ahem. From the OP: "We have determined that the outage was caused by a system failure that created data loss in the core database and the back-up."
- tsuraan 17y ago
  That sounds a lot more like master-slave database replication than actual backups. The key difference being that you can roll back to your backups; when the slave replicates the invalid data of the master, you're hosed.
  - eli 17y ago
    Agreed. I'm assuming a bit here, but the release makes it sound like they pieced data back together from log files, not restored to an old snapshot.

mr_luc 17y ago

Do you work for Microsoft? I just have to know. I mean, this is a joke post, right? a system failure that created data loss in the core database and the back-up. We rebuilt the system component by component, recovering data along the way. MS has to recover the data, hard drive by hard drive, like forensic scientists at a freaking crime scene, reconciling the corrupted backups with the corrupted originals, trying to piece together the real data. We're going off of the press releases by the two companies involved, chum. Microsoft's partner was apparently so pissed at Microsoft's incompetence that it threw up its hands and said, "Well, MS, we're just going to tell them what happened. Deal with it." And that's what most of the news stories were based off of. And, frankly, it's pretty on-target. If they had or didn't have backups, the forensic data recovery off of physical disks would take about as long as whatever ad-hoc process they're apparently using to reconcile the corruption in live and backup data. So I don't think there's any way a reasonable person would "get fed up" with the "MS backlash", as it's not based on "nothing more than rumors" but the corporations' own statements.

jsz0 17y ago

If Microsoft had proper backups it would not take more than a week to recover them. T-Mobile's original statement was probably made at the point where Microsoft admitted they had no backups and perhaps T-Mobile jumped the gun a bit saying there was no chance of data recovery. Presumably they were not too happy with Microsoft and welcomed the bad PR the original statement would bring.