3 ms·

Might you have said the same thing about YouTube?

• lancewiggs 12y ago
  YouTube made it easier to upload and watch short videos. Much easier. Scribd is an automatic Close-Tab for me. A usability nightmare. I don't want to subscribe to Amazon's service, and have very little expectations for Scribd. I'm amazed that the investors doubled down on such a poor end user experience, but I guess they are seeing good paying customer growth. Paying customers growth will fade away unless the end user experience is fixed.
  • jacquesm 12y ago
    > I'm amazed that the investors doubled down on such a poor end user experience Sunk cost fallacy.