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The N4 was explicitly Google branded hardware with Google providing the hardware support (Google handled RMAs, component replacement, etc). It is Google's respo
by aroch 12y ago
The N4 was explicitly Google branded hardware with Google providing the hardware support (Google handled RMAs, component replacement, etc). It is Google's responsibility to support phones they sell as Google supported devices.
It is no different than when you buy a car. You go to a Ford dealership, they sell you a car, its their responsibility to repair and maintain your car during the agreed upon warranty period. You wouldn't tell someone to "file a ticket" with Ford instead of calling their dealer, would you?
- alsutton010203 12y agoExactly; You shouldn't file a ticket in this system for specific consumer devices. It's not the right place for those kind of issues, you should find the appropriate consumer support route.
- aroch 12y agoYou've misinterpreted me. The AOSP bug tracker is exactly the right place to file bug reports for Google sold devices. Google takes on the responsibility of supporting those devices, hardware and all.