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Well... I launched a sale on my online shop and forgot to enable stock control. Which results in my selling about 20 more t-shirts than I had available. Ouch.
by 3stripe 12y ago
Well... I launched a sale on my online shop and forgot to enable stock control.
Which results in my selling about 20 more t-shirts than I had available. Ouch.
I decided to be open about the mistake and the next day I manually sent an email to everyone whose order couldn't be fulfilled to explain what had happened.
The surprising thing was that everyone was cool about it. Honesty for the win :)
- forgottenpass 12y agoThe surprising thing was that everyone was cool about it. Honesty for the win :) People generally respond well when treated like people. Some don't, which is unfortunate. That's both a popular and silly reason for one (businesses, people with a pulpit, etc) to treat people like unruly masses as a defense.