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Good UX is about making it difficult or impossible to do the wrong thing and easy to do the right thing. Organizations shouldn't make you have to know all their
by kevinmireles 12y ago
Good UX is about making it difficult or impossible to do the wrong thing and easy to do the right thing. Organizations shouldn't make you have to know all their different sites to be successful. So If I had known to go to office.microsoft.com as opposed to thinking I could go to microsoft.com, then that would have avoided a lot of initial frustration on my part, but I didn't and I think I'm like a lot of people who don't necessarily know about all the different Microsoft sites.
For Microsoft's sake, I hope I'm in the minority.
- deleted 12y ago[deleted]
- deleted 12y ago[deleted]
- nightski 12y agoI am confused, because the big Office link from the main site goes to the same place. Either way it is clear that unlike say Google Docs, the online versions of the apps are viewed as more of extensions to the desktop 365 apps instead of a standalone product. In addition, if you use OneDrive (like Google Drive) creating an office document or viewing one goes straight to Office online and skips all these steps altogether.