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>>" Chief User Experience Officer" Do big companies often run an army of UX people to be managed with a Chief UX title across products? Does any company alread
by th3iedkid 12y ago
>>" Chief User Experience Officer"
Do big companies often run an army of UX people to be managed with a Chief UX title across products?
Does any company already have it?
- kevinmireles 12y agoThe concept of Chief Customer Experience Officer is definitely growing. What I've seen is usually a director, rarely a VP, whose role is to drive a consistent experience across the various products, but it's a struggle as they rarely have the authority to force the collaboration required across various fiefdoms.