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A bit tangential to your point, but... banks generally don't eat losses due to common credit card fraud (a stolen/cloned card number being misused). When you ca
by dangrossman 12y ago
A bit tangential to your point, but... banks generally don't eat losses due to common credit card fraud (a stolen/cloned card number being misused). When you call your bank and say that some charges on your card were unauthorized, and they give you back that money, it immediately comes out of the bank accounts of the stores that made the charges. They are paying for the reversals, not the card issuer. Each of those stores also pays a significant chargeback fee, which more than covers the cost of that customer support agent that took the call, and reissuing the physical card if necessary. Plus, much of the transaction fee goes to paying out rewards to card holders and to the processing networks that make everything work (e.g. VisaNet), rather than to the banks' profits. That reflects the fact that the banks generally don't have significant fraud losses to cover. The cost to banks from reissuing cards after massive data breaches at major retailers is a relatively new phenomenon and isn't priced into those fees.
- toomuchtodo 12y agoCould crowdfunding sites require ACH transfers instead of credit card network processing, thereby substantially reducing their processing fees?
- dublinben 12y agoDwolla has been working on a better interface for that, and their transaction costs are far lower than anything mentioned in this article.
- toomuchtodo 12y agoI'm aware of Dwolla, but unsure why an additional middleman is required. Direct ACH transfers cost 15-20 cents/transaction, and Dwolla isn't required to do that, just a bank that supports you submitting properly formatted text files.
- corbet 12y agoThat actually depends. Online sites, like the one I run, get to pay chargebacks and the associated fees ($10-25, in my experience). The situation is different for card-present transactions, though; in that case, the merchant is usually covered.