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IIRC there was something (unconvincing) on a blog, and they did (nominally) encourage people to open new tickets for issues they cared about. No, that didn't ke
by mrec 12y ago
IIRC there was something (unconvincing) on a blog, and they did (nominally) encourage people to open new tickets for issues they cared about. No, that didn't keep me motivated. Words are cheap; actions speak louder. If they really wanted to encourage people to open tickets, they wouldn't robo-close them.
There are a lot of ways they could have avoided that mess. Keepalive anything with recent comment traffic is one that springs to mind, since those comments are often along the lines of "yup, still an issue as of version X.Y.Z" or "Hey, it's been N years, any word on a fix?".
- drdaeman 12y agoAuto-closing is not an issue and could be implemented in community-friendly fashion. Just make a bot post "this ticket is dated, leave a comment if it's still important and revelant" then wait a few days and close only ones that don't get much attention. Simple and user-friendly.