Your last sentence rings very true to me. I could go on at length about some of the tech I see used on a day to day basis over better (often free) solutions be

Your last sentence rings very true to me. I could go on at length about some of the tech I see used on a day to day basis over better (often free) solutions because they are the "institutional solution" (often costing to the tune of 50-100k yearly to a given division) While I've certainly heard justifications for this relationship ("they provide good support"; "we don't need an inhouse ops team this way"; etc.) there are more than enough examples of these being pragmatically false to convince me that there's a whole lot of lag between a service not providing a compelling net value add and being cleared out of institutional process and culture.