I don't think they were claiming to have sources backing up the claims. I think it was pretty clear that they were providing anecdotal information and personal

I don't think they were claiming to have sources backing up the claims. I think it was pretty clear that they were providing anecdotal information and personal feelings. You don't have to be swayed by it. If you have other information that you feel provides a different view on the subject you are more than welcome to share it.