I think the better way to put it is: it improves empathy. More often than not, in large teams or organisations there is often a culture of blame or lack of acc

I think the better way to put it is: it improves empathy. More often than not, in large teams or organisations there is often a culture of blame or lack of accountability. I believe these exercises do help to foster greater teamwork and a sense of ownership (of the business). I would assume from the fact that you run your own business, surely in the early stages you would have to take on multiple roles / responsibilities?