3 ms·
Is it better to have a low churn rate per month with lower MRR or a higher churn rate with higher MRR ? Can you counter churn rate by acquiring new customers?
by curiously 12y ago
Is it better to have a low churn rate per month with lower MRR or a higher churn rate with higher MRR ?
Can you counter churn rate by acquiring new customers?
- sunir 12y agoLow churn rate is better. The longer you have a customer relationship the longer they think about you. You have an opportunity to sell them more value as you develop it and get them to refer you more customers.