I had a similar experience with Southwest Airlines. They limit their passwords to something absurdly short, and it turned out I'd never noticed - I always typed

I had a similar experience with Southwest Airlines. They limit their passwords to something absurdly short, and it turned out I'd never noticed - I always typed what I thought was the password, but it was actually ignoring all of it but the first 8 characters even though I typed more in every time. I don't think it's quite as bad as Schwab, but I don't understand why doing passwords so wrong is so widespread.