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I think we all want to avoid accidentally building "Clippy" the helpful paperclip who wont shut up. That is, there's a fine line between helpful and pestering,
by MalcolmDiggs 12y ago
I think we all want to avoid accidentally building "Clippy" the helpful paperclip who wont shut up.
That is, there's a fine line between helpful and pestering, so I'd wager the default thinking is: "Let's make it really easy for a user to ask for help, but stop just shy of forcing it on them."
That being said, when everybody is adhering to the default frame of mind, maybe that's a sign that your product/service could be legitimately disruptive (in a good way). I'd say go for it!
- canterburry 12y agoYes, we definitely don't want a Clippy but I hope today's machine learning techniques are superior to whatever Clippy was running on. This wouldn't even have to be AI driven. It could be as simple as setting up rules manually to predefined patterns of faulty behavior.