What if you had an option to just put in an email to get responses to, and include any opt-out junk in the email itself? I think craigslist is a good example o

What if you had an option to just put in an email to get responses to, and include any opt-out junk in the email itself? I think craigslist is a good example of how to do this. I agree with the top post: If I have to log in just to help a company out, I won't care enough to waste my time on it. If I have a real complaint, I'll send an email to the company or a real letter. I understand getsatisfaction is not craiglist, but there are some good ideas they are implementing.