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Hi all, A quick clarification: Get Satisfaction not only offers Single Sign-on, but we also support one-click login with all the popular login systems (Faceboo
by thormuller 17y ago
Hi all,
A quick clarification: Get Satisfaction not only offers Single Sign-on, but we also support one-click login with all the popular login systems (Facebook, OpenID, Twitter, etc). No need to create a new account.
One more thing-- our roots are in community support, and a great many conversations are people posting questions that need answers or problems that need solutions. In order to notify them when there are responses, we need an email, and (by extension) some authentication for them to change their notification settings at a later date. With a super-lightweight account system we're able to service a range of customer support needs.
Still, we're always looking to improve our offering, so thanks for all the feedback!
- yesimahuman 17y agoWhat if you had an option to just put in an email to get responses to, and include any opt-out junk in the email itself? I think craigslist is a good example of how to do this. I agree with the top post: If I have to log in just to help a company out, I won't care enough to waste my time on it. If I have a real complaint, I'll send an email to the company or a real letter. I understand getsatisfaction is not craiglist, but there are some good ideas they are implementing.