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That's cute, but I still maintain that it's not feasible. It doesn't matter how much manpower you have, determining whether every single surge is worthy of a pr
by wutbrodo 12y ago
That's cute, but I still maintain that it's not feasible. It doesn't matter how much manpower you have, determining whether every single surge is worthy of a price increase or an emergency that people should be protected from is literally impossible, given that there will be disagreements on every case that you choose to ignore ("there was heavy rains and uber CHOSE to keep the price high and this guy was trying to get their kid to the hospital!". And for once people complaining will be right about the "chose" part.)
I don't get why it's so hard to understand that it's a bad idea to put a ton of decisions every day into the hands of frontline employees where any single "bad" decision could turn into a PR nightmare.
- dllthomas 12y agoIt doesn't mean inspecting every surge in real time; it means monitoring for unusual surges and keeping an eye on the news. It's not outside the reach of a large company. I also think it's odd that you think "it's not our fault, it's the algorithm we designed and chose to deploy" gets rid of responsibility for the decisions.