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"Booking.com has estimated that about 10,000 people were affected." I'm wondering why Booking.com allowed this happening on such a scale - they probably got to
by uladzislau 12y ago
"Booking.com has estimated that about 10,000 people were affected."
I'm wondering why Booking.com allowed this happening on such a scale - they probably got tons of customer complaints to react upon?
- detaro 12y agoWhat should they have done when to stop it? Complaints might be delayed by weeks (if customers only notice the problem on check-in) and unless it is an easy to find leak on their end, investigating what is going on will take time as well. If the hotels got hacked or phished instead of Booking.com, they are not even directly involved.