I wonder if I was partly responsible for this. I filed an FTC complaint a year or two ago after my T-Mobile bill had bogus charges tacked on for a second time.

I wonder if I was partly responsible for this. I filed an FTC complaint a year or two ago after my T-Mobile bill had bogus charges tacked on for a second time. Customer service insisted it was impossible for charges to be added without my permission and I must have forgotten signing up for daily horescopes. I'm still a customer. Aside from this, I've been very happy with them. But that really ticked me off. They must have seen the volume of refund requests on these guys and known they were bogus.