I never really paid much attention to my phone bills (it was set to auto-pay). A few months back I received a letter in the mail about a T-Mobile refund and was

I never really paid much attention to my phone bills (it was set to auto-pay). A few months back I received a letter in the mail about a T-Mobile refund and was quite skeptical. But eventually I found a PR on T-Mobile's own site and so decided to submit a claim. Turns out they had charged me some $200 on fraudulent services that I never asked for or even remember receiving. Rightfully they did refund the amount just last month. This kind of behavior shouldn't have happened in the first place. I'm happy the FTC is fining them. It's really stupid to steal from your most loyal and trusting customers. Unfortunately, it seems every US carrier did this. What am I supposed to do? Who do I switch to in order to `punish` the terrible companies? I've since turned off auto-pay and switched to a no contract plan. But I really don't know what to do to reward the good players in telecom. It seems there are none.