Why can't it be both? As far as I can tell, "cloud" generally means someone else stores my data and the only way I can get to it is via the Net. In that case i

Why can't it be both? As far as I can tell, "cloud" generally means someone else stores my data and the only way I can get to it is via the Net. In that case it's absolutely a failure of the "cloud". And if the data was stored on a SAN, it's a SAN failure. If someone didn't do backups at all, it's a backup failure. What's with all the labeling? Look, if I pay someone else to manage my data, and they screw it up and I suffer data loss, it doesn't really matter what piece of gear or level of process is responsible -- someone still screwed up.