When I implemented pretty much the first idea/feedback communities at salesforce.com (http://ideas.salesforce.com http://ideas.salesforce.com), past basic specs

When I implemented pretty much the first idea/feedback communities at salesforce.com (http://ideas.salesforce.com http://ideas.salesforce.com), past basic specs, my top ask was for single sign on. I completely agree that our users are doing us a favor by giving us feedback. It's our job to make that as painless and fruitful for them as possible. Also, we had some great people who made it a program that is very tightly integrated with the roadmap planning process. This was at least as important to our success as all the snazzy web 2.0 features we threw in. No point in asking for feedback if you don't make a commitment to deliver on it.