Think about how a medical lab works. A doctor orders a test, they run that test as designed by the manufacturer, print out the results, fax them back to the doc

Think about how a medical lab works. A doctor orders a test, they run that test as designed by the manufacturer, print out the results, fax them back to the doctor, and the doctor interprets them. When laymen contact a lab with a special request, they generally are asking the lab to take on all the roles from test selection to interpretation. In our medical example that would mean the lab employing a qualified doctor, instead of just lab technicians and assuming the liability of the same.