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When the cost is included in the bill, the consumer has less choice. When its an implied "tip", its optional.
by click170 12y ago
When the cost is included in the bill, the consumer has less choice. When its an implied "tip", its optional.
- orangecat 12y agoIn theory yes, but it's basically not optional when the overwhelming social consensus is that you're a horrible person if you don't tip, even for mediocre service. Maybe it started out as a way to reward excellent service, but now it just allows businesses to deceive customers by posting prices that are less than what you actually end up paying.
- darmin 12y agoNo contradiction. The customer has the choice of covering the tip with money or with social retribution. Either way, they're the ones paying.