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I see call centers more as for people who need a job rather than for people who are good at sales. Having worked inbound sales a decade ago, I was on the lower

I see call centers more as for people who need a job rather than for people who are good at sales. Having worked inbound sales a decade ago, I was on the lower end of the stats board regularly but they continued to keep me on. Although one example, it told me they didn't much care about the lower end people as long as they had higher end closers. A bit like VCs, they invested in many, as long as they got a few hits, here and there. On a side note, living in Portugal, it was odd to learn that call center jobs are the de-facto go-to job for foreigners and the jobless. Overwhelmingly so.

icebraining 12y ago
On a side note, living in Portugal, it was odd to learn that call center jobs are the de-facto go-to job for foreigners and the jobless. Overwhelmingly so. Absolutely. And everyone's hired through a temp jobs company, often on a monthly contract (so you can be "let go" for any reason without any compensation).
paulojreis 12y ago
> On a side note, living in Portugal, it was odd to learn that call center jobs are the de-facto go-to job for foreigners and the jobless. Overwhelmingly so. Yeah, it's cheaper for the companies* to hire call center operators than to solve their clients' problems. *Not saying telcos, but of course telcos. :)