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I think you're conflating "is a good idea" with "has people react as if it's a good idea". You're absolutely right that people respond irrationally, but it doe
by wutbrodo 12y ago
I think you're conflating "is a good idea" with "has people react as if it's a good idea". You're absolutely right that people respond irrationally, but it doesn't take "something like autism" to believe that surge pricing is good for users.
I do agree that they don't seem to deal with this irrationality well. The way they handle PR quite evidently needs work.
- mikeash 12y agoI don't mean the surge pricing itself, but how they do it and keep presenting it like everybody should be overjoyed about it is really weird. Stuff like advertising surge pricing during a hostage crisis is what I meant to refer to by "something like autism". So I think you're right, it's not so much about "is a good idea" as thinking everyone else must necessarily agree, at least once they have the facts in hand.