There's something to be said for a simple Google-esque user interface, but I can't think of any time when a user has contaced me and said something like: "I th

There's something to be said for a simple Google-esque user interface, but I can't think of any time when a user has contaced me and said something like: "I think the software you've written is perfect - it doesn't need any more changes and it does absolutely everything I want it to do".