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Is this not what happened? Surge pricing kicked in, shortly thereafter, Uber made all trips out of the CBD free and then offered to refund anyone who made a tri
by DigitalSea 12y ago
Is this not what happened? Surge pricing kicked in, shortly thereafter, Uber made all trips out of the CBD free and then offered to refund anyone who made a trip during the surge pricing and was charged. I believe the blog post came afterwards, wouldn't make much sense to write a blog post before they made it right. People are complaining about how long it took Uber without having any kind of understanding how its system works. For all we know, disabling surge pricing isn't as easy as clicking a box in some kind of admin panel.
- jeromegv 12y agoNo that's not what happened. They first tweeted to acknowledge the increase of price during the hostage crisis. It's only once the backslash started that they made the trips free.
- res0nat0r 12y agoIf they would have cancelled surge pricing after immediately discovering the surge was related to the hostage crisis, then there would be posts on here condemning them for putting peoples lives at risk or some other nonsense. Either way the groupthink at least on HN is that anything Uber does is Automatically Evil.