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That sucks, but I highly doubt a customer service rep knows what a .trash folder is or what shell access means. A customer service rep is just going to repeat
by Casseres 12y ago
That sucks, but I highly doubt a customer service rep knows what a .trash folder is or what shell access means. A customer service rep is just going to repeat what he/she has been instructed to say in that regard. It would be difficult, but if you managed to talk to someone who actually worked on the app, you might have had a chance.