The reaction was that way because people are untrained in how diplomacy actually works. "Diplomatic action", to most people, is a matter of two heads of state g

The reaction was that way because people are untrained in how diplomacy actually works. "Diplomatic action", to most people, is a matter of two heads of state going into a room and emerging with big smiles and a handshake. The fact that diplomats even communicate with each other at all is a revelation in and of itself to them.