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> "What actually happened was the behaviors intensified!" I've seen it work both ways. Sometimes, being direct about labeling and pointing out bad behavior sh
by lotharbot 12y ago
> "What actually happened was the behaviors intensified!"
I've seen it work both ways. Sometimes, being direct about labeling and pointing out bad behavior shames the worst actors, and educates people who had been doing it accidentally. Other times, it simply becomes another tool for the worst actors to use -- just another way to attack. (See also: the fallacy fallacy.)
In my experience, the biggest factors in whether things seem to go uphill or downhill after pointing out versions of rhetorical dodging/avoidance are:
(1) does the community have good examples of people doing it right? Shaming bad behavior only works in conjunction with modeling good behavior. (This is one reason I dislike HN's hiding comment scores -- there's a visual indicator for what makes a bad comment, but no visual indicator for what makes an excellent comment. "Top comment on a post" is a fairly weak signal as it misses excellent child/grandchild/deeper comments.)
(2) do the moderators have "soft power" to go with their "hard power" -- that is, are they respected enough that they can successfully ask people to change their behavior without needing to threaten a ban?
(3) when the moderators (or downvotes or flags) come in, are they fair? Do they tend to target bad actors from all sides, or do they let Green Team's jerks get away with behavior that Purple Team's jerks get banned for?
(4) is the community as a whole already burned out? It can be much harder to change behaviors when people stopped caring long ago.
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If I may add more labels to your list:
- "Rapid Deadline". Asking a question, making an argument, or posting a source/article and then making character attacks on opponents for having not answered even though not enough time has passed to reasonably expect answers. Or pretending like your point is agreed upon simply because it didn't get any responses in the first few minutes, and then arguing as if that point is now unassailable. This is particularly dangerous when one makes an argument that can take some time/thought/patience to respond to. (The only person I have blocked on FaceBook is an old friend who resorted to this tactic one too many times -- he'd post an article and then follow it up with insults about how I hadn't answered 3 minutes later, when the article took a good 10 minutes to read. Then he'd send private messages asking why I hadn't responded, and accusing me of cowardice.)
- "Not the real position". Using reasons you don't actually believe to advocate for something, such that even if all of those reasons are shot down, there's no possibility of changing your mind because your other, secret reasons haven't been answered.
- "Secret knowledge" (this might relate to your #5). Basically, you can't understand this unless you're of a particular race, gender, economic class, educational background, religion, etc. so I won't even attempt to explain it. (Often comes with statements like "check your privilege" or "alternate reality".)
- "I read your post backwards." (I had someone actually say this to me once!) Really, any sort of response that treats an opposing position as meaning something completely unrelated to what it was intended to mean. The classic line-by-line response sometimes has this property -- every sentence gets responded to, but somehow all of the really important points end up getting ignored.
- ddingus 12y agoYes, that all rings true to me, particularly the fallacy fallacy part of it. What the bad actors will do is just make noise with the dodges like they do everything else, "that's a dodge!" style, regardless of merit. They don't care about merit, only volume and domination of the discussion. And they don't care, because for them it's about affirmation, my club is the right club because I'm in it kind of thing. And if you aren't in my club, fuck you. The place where I've been learning for years now has almost no moderation. Early on, I established some bonds and with some other group members, set some norms: 1. Support what you say 2. Words carry the weight you give them. A "fuck you" often is returned with, "hugs and kisses, and how can I help you get it all out so you feel better?" kinds of responses. Those drive dominators, who don't have any material support for their advocacy, seriously nuts, while garnering popular support for the person returning fire in that fashion, BTW. Beautiful. On the other hand, "I am disappointed in you" from a valued and respected contributor packs a big punch! 3. Offensive words are as offensive as you think they are. This means profanity, etc... are OK. Always being civil works in interesting ways. One way is that clearly bent positions, like say bigotry, are elevated to "just another valid opinion" and that will resonate to "everybody has a right to their opinion" kinds of things. The truth is, we do have that right, but we don't have the right to be respected for those opinions. So the other norm ended up being: 4. Act the ass, get called an ass. Don't like it? Don't be an ass. Quite effective at marginalizing trolls, given the group really does understand the other norms. Moderation is something I struggle with frankly. It is nearly always gamed or abused. Take an always be nice rule. That means being nice to the racist too. Really? Maybe being a racist should cost a person some, and they might potentially reconsider racism. On the other hand, moderating criminal posts is necessary. Your additions are good ones! I have not encountered "backwards", lol! Not sure what I would have done with that one. Yes, "secret" is all about #5. Rapid deadline is another good one. That list was an abbreviated one. Most popular kind of thing. I feel the same way about votes as I do moderation. Those are nearly always gamed. Both moderation and votes work well when politics and religion are not part of the discussion. Here at HN, I do see the equivalent in some economic discussions, where there is basically some religion in play, but it's minor by comparison to many other places. What I prefer is some strong voices able to take it better than people give it, who can set norms and manage things toward some productive end. Problem with that is bias. There is always bias. It takes considerable numbers of us working over a sustained amount of time to be mostly free of bias. Rather than attempt to claim no bias, I believe it's better to just embrace it, and then attempt to find common ground without actually having to say people are wrong or bad.