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Hey, sorry that you find it confusing! Part of the problem is that we have a couple different products, and they're not all directly comparable with New Relic.
by trjordan 12y ago
Hey, sorry that you find it confusing!
Part of the problem is that we have a couple different products, and they're not all directly comparable with New Relic. Hence the lack of a central pricing page.
TraceView is our offer that's 1:1, as you found, and it's priced monthly per host. The "unlimited" is meant to be "you can buy as many as you want", vs. the "Startup" plan, where you can have a max of 5 hosts. Does that make more sense? (I'd be more than happy to change it to something that makes more sense!)
- zdrummond 12y agoWhy charge me for having more hosts? I am used to the reverse. Buy more, save more. IMHO, keep the app and 'hours of retention' limit in. Remove the hosts and user limit (I hate user limits; don't you want more people exposed to your app?!?)
- trjordan 12y agoWe definitely have discounts if you've got a whole ton of hosts. You'll pay less for the 50th host than for the 1st. That said, a host collects a certain amount of data, so it's not really tenable for us to sell "site licenses" at a fair price. If you're super-bursty, we're happy to charge for the average, AWS-style, but that model tends to upset the finance folks, so we default to the "you'll clearly pay this" model first.