"We continue to advise customers to NOT reset their device by removing the battery or letting their battery drain completely, as any personal content that curre

"We continue to advise customers to NOT reset their device by removing the battery or letting their battery drain completely, as any personal content that currently resides on your device will be lost." This is the most shocking part of the article. Is the system really set up so that a failure on the server side causes data on the devices to be deleted? That strikes me as bad design. Yes, any sync system comes with a built-in danger that one endpoint will unexpectedly delete data on another, but if servers goes down the phone should hold onto its data until told otherwise.