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Old news, UPS and FedEx have been doing this for years, even decades. Yes, now it looks like that the offering is targeted directly to consumer out of warrantie
by spacefight 12y ago
Old news, UPS and FedEx have been doing this for years, even decades. Yes, now it looks like that the offering is targeted directly to consumer out of warranties, but the service is similar.
http://www.notebookreview.com/news/fedex-techconnect-handles-laptop-warranty-service/ http://www.notebookreview.com/news/fedex-techconnect-handles...
"One of the best kept secrets in Memphis, Tennessee isn’t B.B. King’s Restaurant and Blues Club or the exclusive “Itta Bena” restaurant hidden upstairs; the big secret is a division of FedEx that has quietly been servicing PCs for more than 30 years"
- pbreit 12y agoI can see how it makes sense if there's a delivery component but I'm not sure what fedex brings to the table otherwise.
- spacefight 12y agoThe fact they have well trained staff who have been doing nothing but this for decades, maybe? Edit: Oh and for repair parts to have on stock/delivered on request, there is always a delivery component involved.
- mproud 12y agoYeeup. Perhaps this ensures business in case they lose out on contracts with the existing computer-makers.
- raintrees 12y agoHmm, that kind of blows a hole in my speculation that after we have a few big players in computer service, a few law suits with unhappy results, we finally get government regulation in computer repair, similar to regulation in other service/repair industries, such as automobile repair. I run a service business in addition to the database apps I write, and I expected one of the flags for me to close that part down was the introduction of that type of regulatory stance...