I believe the strategy of FedEx (and indeed other major shipping companies) is to ‘get inside’ the companies they serve and help with various sorts of logistics

I believe the strategy of FedEx (and indeed other major shipping companies) is to ‘get inside’ the companies they serve and help with various sorts of logistics and processes. They don’t just want to be on the outside carrying your packages to-​and-​fro. IT services would be a natural extension of such a strategy.